Love these toothpicks. Quick and responsive customer support. What more could you ask for?
Seems UPS lost the package and ofcourse they were of no help. Within minutes of emailing Zippix Daniel responded with great service. Refunded my shipping fee and immediately sent out an overnight shipment. Awesome service by Daniel
Such wonderful products! They have helped me cut back on vaping. Excellent options for different flavors and their customer service is courteous and nice. It was a quick response whenever I reached out. Daniel was extremely nice and helpful.
Toothpicks are excellent especially the spice island clove and customer service is even better. UPS is having major delays and my toothpicks were not going to be delivered in time for my beach trip so Daniel resent my products with overnight shipping to get them to me in time. I just want to let zippix know how much i appreciated that. Thankyou again y’all are awesome. God Bless
Absolutely stellar customer service. My package got lost in the mail and they were super helpful about getting a replacement shipped out. Thank you again!
Great products with excellent customer service
Daniel was awesome! He got back to me right away and even though the issue was possibly my fault, he resent the order that I didn’t receive and upgraded my shipping. Very satisfied with his service!
Product is, of course, great: 5/5.
But, if I could rate beyond 5 stars for customer service, I absolutely would (100/5)!
I mistakenly ordered the wrong products and was immediately able to return them for the correct items. My shipping label was covered and I was contacted and responded to very quickly.
I have been ordering for awhile now but will never stop recommending this company for their service. This is the kind of care customers are looking for. Amazing job, seriously.
Daniel was very helpful and understanding. This man needs a raise!
These are amazing!! Absolutely love them.
Awesome products and customer service. One of my orders didn’t arrive and they responded to the issue immediately and took care of it.
Its been a consistently great product and the customer support is excellent! I would recommend the Zippix tootbpicks to anyone who is looking for a better nicotine alternative, and regularly do to people who ask me about them! I love the wintergreen ‘Big’ version.
I loved all of them besides the sweet wood and sweet whiskey which tasted true to form I think just not a good fit for me!
Favorite: mocha! Second favorite: spiced clove!
Second time customer that thought I would like to stray from cinnamon and I’m glad they offer this option to try all the favors!
I had an issue with an order getting lost in the USPS system. I emailed Zippix about it. They responded quickly to my email and sent a replacement order overnight. I appreciate the outstanding customer service Daniel provided. Thank you!
The Toothpicks hold up well and are very tasty. Keeps me from grinding my teeth and prevents me from chewing my cheeks. Helps to reduce smoking.
These toothpicks are so cool! I don’t smoke, my husband does and he loves these. They really do work! So do the energy toothpicks. When you hit that 2pm crash they make a huge difference, it’s wild! Super importantly, their customer service and response time is Class A! They respond fast, they’re friendly, personable and value their customers!!
Great product. Even better customer service. Original package got lost and Daniel responded almost immediately to my inquiry and got a new order out the door right away.
Quick responses
Great product
Best customer service there is
I have been a loyal customer of Zippix Toothpicks for quite some time now, and I couldn't be more impressed with their exceptional customer service and the quality of their products. Every time I’ve reached out with questions or concerns, the customer service team has been incredibly responsive and helpful, making sure all my inquiries are addressed promptly and thoroughly.
What really stands out to me is the consistency in the service I’ve received. No matter how many times I’ve contacted them for different reasons, the team has always been professional, courteous, and eager to assist. They truly go above and beyond to make sure their customers feel valued and supported!!
As for the products, I can’t say enough about how amazing they are - my favorite is their BIG Cinnamon! It’s clear that the company puts a lot of thought and care into what they offer. Their products are not only high quality but also reliable, and I trust them completely.
I really trust Zippix Toothpicks to do the right thing, which is why I continue to be a loyal customer. Their attention to detail and commitment to customer satisfaction make them stand out as a company that genuinely cares about its customers.
I highly recommend Zippix to anyone who values excellent customer service and high-quality products.
Thank you to the Zippix Toothpicks team for making my experience a great one every single time!
I had an excellent experience with Zippix! Their customer service was outstanding—friendly, professional, and incredibly helpful. What impressed me most was how quickly they responded to my inquiry and resolved the issue. It’s rare to find a team that is not only efficient but also genuinely cares about their customers.
Best product for me Winning over the habit of 4-5 yrs of vaping prior to 50 yrs of cigarettes!
I try them during deployment as an alternative to nicotine pouches and they work great especially during long shifts and meetings. I made an order, got a handwritten letter thanking for our service and examples to share at the office, they were well received.
I’ve been a loyal Zippix customer for years. Quit Copenhagen a few years back and Zippix provides clean teeth, fresh breath, a happy bride, and no cravings. I wondered how this 12 month deployment to Iraq would go. Running low on Zippix, no problem - Zippix shipping is somehow faster than Amazon. My team of soldiers, airmen, sailors, and marines fell in love with Zippix too. Even the ones who don’t like nicotine love the energy pix, which are great on some of our very long days and nights without sleep. Zippix, thanks for being here for us!
Been using zippix for a while shipping was always fast, until that shipping protection scam popped up at checkout, you know pay extra to make sure it gets there. Shipping insurance I think is what they call it, most would call it extortion. Normally it would take 5 days max to get to me, I didn’t pay the extra so what do you know now they just can’t find my house. Crazy coincidence I guess.
